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Terms and Conditions of Use

Welcome to our website. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern the relationship between Metrio Jaya Development Sdn. Bhd. (“Metrio Jaya Development Sdn. Bhd.”, “we”, “our”, or “us”) and you in relation to this website.
The term “you” refers to the user or viewer of this website.
The registered office of Metrio Jaya Development Sdn. Bhd. is located at 22A, Jalan Perniagaan Vorteks 3, 14100 Simpang Ampat, Pulau Pinang.
Metrio Jaya Development Sdn. Bhd. reserves the right to amend these terms and conditions and the content of the website at any time without prior notice.

Use of Website

The use of this website is subject to the following terms:
  • The content of the pages on this website is for general information and use only and may be changed without notice.
  • Neither Metrio Jaya Development Sdn. Bhd. nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
  • You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

Intellectual Property

This website contains material that is owned by or licensed to Metrio Jaya Development Sdn. Bhd. This material includes, but is not limited to:
  • Website design
  • Layout and appearance
  • Graphics, logos, and content
Reproduction is prohibited except in accordance with the copyright notice contained within these terms and conditions.
All trademarks reproduced on this website that are not the property of or licensed to Metrio Jaya Development Sdn. Bhd. are acknowledged on the website.
Unauthorized use of this website may result in a claim for damages and/or be a criminal offence.

External Links

From time to time this website may include links to other websites, including websites of Metrio Group of Companies and subsidiaries, for your convenience and to provide additional information.
Except for the websites belonging to Metrio Group of Companies, we do not endorse any third-party websites and have no responsibility for the content of such websites.
You may not create a link to this website from another website or document without the prior written consent of Metrio Jaya Development Sdn. Bhd.

Governing Law

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.

Privacy Policy

This Privacy Policy sets out how Metrio Jaya Development Sdn. Bhd. collects, uses, and protects any information that you provide when using this website.

We are committed to ensuring that your privacy is protected. Any information provided by you through this website will only be used in accordance with this Privacy Policy.

Metrio Jaya Development Sdn. Bhd. may update this policy from time to time by updating this page. You are advised to review this page periodically to ensure that you are aware of any changes.

This policy is effective from October 2025.

Information We Collect

We may collect the following information:

  • Name, company name, and job title
  • Contact information including address, phone number, and email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or promotional offers

How We Use the Information

The information collected may be used for the following purposes:

  • Internal record keeping
  • Improving our products and services
  • Customising the website according to user interests
  • Sending press releases, announcements, or promotional information via email if you have opted in through our enquiry forms

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file placed on your computer’s hard drive with your permission. Cookies help analyse web traffic and allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse website traffic and improve our website to better serve users’ needs.

Cookies do not give us access to your computer or any personal information other than the data you choose to share with us.

You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may limit some functionality of the website.

Links to Other Websites

Our website may contain links to other websites of interest. Once you leave our website through these links, please note that we do not have control over those websites.

Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites. Those websites are not governed by this Privacy Policy.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:
  • When filling out forms on the website, look for the option to opt out of direct marketing communications.
  • If you have previously agreed to the use of your personal information for direct marketing, you may change your mind at any time by contacting us at:
hello@metrio.com.my
We will not sell, distribute, or lease your personal information to third parties unless:
  • We have your permission, or
  • We are required by law to do so.
If you believe that any information we are holding about you is incorrect or incomplete, please contact us and we will promptly correct it.

Website Disclaimer

The information contained on this website is provided by Metrio Jaya Development Sdn. Bhd. for general information purposes only.

While we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website.

Any reliance you place on such information is strictly at your own risk.

In no event shall Metrio Jaya Development Sdn. Bhd. be liable for any loss or damage including indirect or consequential loss or damage arising from the use of this website.

Every effort is made to keep the website operational. However, Metrio Jaya Development Sdn. Bhd. will not be liable if the website becomes temporarily unavailable due to technical issues beyond our control.

Copyright and Intellectual Property Notice

All content on this website, including but not limited to text, graphics, logos, icons, images, and sound recordings, belongs to, is used by, or is licensed to Metrio Jaya Development Sdn. Bhd. and is protected under applicable intellectual property laws, including the Malaysian Copyright Act 1987.
You may:
  • Print or download extracts for personal and non-commercial use only • Share content with third parties for personal use provided that this website is acknowledged as the source
You may not:
  • Reproduce • Adapt • Distribute • Create derivative works • Commercially exploit
any part of the website without the prior written permission of Metrio Jaya Development Sdn. Bhd.